At vHub.ai, we strive to ensure our customers are satisfied with our services. If you are not completely satisfied with a service you have purchased, you may be eligible for a refund as outlined below.
Refunds
If you wish to request a refund for any service purchased from vHub.ai, please email us at info@vhub.ai with the following details:
- Your full name
- The service purchased
- The reason for the refund request
Upon receiving your request, we will contact you via phone or email to discuss the matter. We will then notify you of the approval or rejection of your refund. If your refund is approved, it will be processed promptly. A credit will automatically be applied to your credit card or original method of payment within a certain number of days, depending on your bank or credit card company’s policies.
Late or missing refunds (if applicable)
If you have not received your refund within the expected timeframe, please follow these steps:
- Check Your Bank Account: Verify your account to ensure the refund has not been credited.
- Contact Your Credit Card Company: Refunds may take some time to be officially posted by your credit card company.
- Contact Your Bank: There is often a processing time before a refund is posted to your account.
If you have completed all of these steps and still have not received your refund, please contact us at info@vhub.ai.
Sale items (if applicable)
Only regular-priced items are eligible for a refund. Unfortunately, sale items cannot be refunded.
Contact Information
For any questions or concerns regarding our refund policy, please contact us at:
- Email: info@vhub.ai
- Phone: +91 9198898218
We are committed to providing excellent customer service and will do our best to resolve your issue promptly.
