Your satisfaction is our priority. Learn about our refund process and policies.
At vHub.ai, we strive to ensure our customers are satisfied with our services. If you are not completely satisfied with a service you have purchased, you may be eligible for a refund as outlined below.
If you wish to request a refund for any service purchased from vHub.ai, please email us at info@vhub.ai with the following details:
Upon receiving your request, we will contact you via phone or email to discuss the matter. We will then notify you of the approval or rejection of your refund. If your refund is approved, it will be processed promptly. A credit will automatically be applied to your credit card or original method of payment within a certain number of days, depending on your bank or credit card company's policies.
If you have not received your refund within the expected timeframe, please follow these steps:
Verify your account to ensure the refund has not been credited.
Refunds may take some time to be officially posted by your credit card company.
There is often a processing time before a refund is posted to your account.
If you have completed all of these steps and still have not received your refund, please contact us at info@vhub.ai
Only regular-priced items are eligible for a refund. Unfortunately, sale items cannot be refunded.
For any questions or concerns regarding our refund policy, please contact us:
We are committed to providing excellent customer service and will do our best to resolve your issue promptly.